PRIVACY POLICY

Last Updated: September 2026

JB EXOTICS LLC (“JB Exotics,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide when using our website, contacting us, or requesting vehicle rental services.

This Privacy Policy explains how we collect, use, disclose, and protect information associated with our website and services.

1. Information We Collect

Depending on how you interact with JB Exotics, we may collect information such as:

  • Name

  • Email address

  • Phone number

  • Mailing or billing address

  • Rental and reservation information

  • Driver and vehicle information

  • Identification or eligibility information when required for a rental

  • Payment and transaction information

  • Communications you send to us

  • Information you voluntarily provide through forms on our website

We may also automatically collect certain technical information when you use our website, such as your IP address, browser type, device information, pages visited, and general website usage information.

2. How We Use Your Information

We may use collected information to:

  • Respond to questions and rental inquiries

  • Process and manage reservations

  • Communicate with customers

  • Provide vehicle rental services

  • Process payments and deposits

  • Verify rental eligibility and information

  • Send reservation and customer-service communications

  • Send promotional communications when you have provided the appropriate consent

  • Improve our website and services

  • Prevent fraud, misuse, or unauthorized activity

  • Comply with legal and regulatory requirements

3. Phone and SMS Communications

If you provide your mobile phone number and separately consent to receive text messages from JB Exotics, we may send SMS messages relating to your inquiries, reservations, customer service, or promotional offers, depending on the type of consent you provide.

Message frequency may vary. Message and data rates may apply.

SMS consent is not a condition of purchasing or renting a vehicle.

You may opt out of promotional text messages at any time by replying STOP.

For assistance with text messaging, reply HELP.

We do not sell or share your SMS consent or mobile phone number with third parties for their own marketing purposes.

4. Cookies and Website Technologies

Our website or third-party services used by our website may use cookies, pixels, analytics tools, or similar technologies to help operate the website, understand website traffic, improve performance, and provide relevant functionality.

You may be able to control cookies through your browser settings. Disabling certain cookies may affect some website functionality.

5. How We Share Information

We may share information when reasonably necessary to operate our business and provide services.

This may include sharing information with:

  • Payment processors

  • Website and hosting providers

  • Scheduling and reservation platforms

  • Communication and messaging providers

  • Analytics and technology providers

  • Professional service providers

  • Government authorities or law enforcement when required by law

We do not sell personal information for monetary consideration.

6. Payment Information

Payments may be processed through third-party payment providers.

JB Exotics may receive transaction-related information necessary to confirm and manage a payment, but payment-card information may be handled directly by the applicable payment processor.

Customers should review the privacy policies of applicable third-party payment providers for additional information.

7. Data Retention

We retain personal information for as long as reasonably necessary to provide services, maintain business and transaction records, comply with legal obligations, resolve disputes, enforce agreements, and protect our legitimate business interests.

Retention periods may vary depending on the type of information and the purpose for which it was collected.

8. Data Security

We take reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, use, alteration, or disclosure.

However, no method of transmitting or storing information online can be guaranteed to be completely secure.

9. Third-Party Services and Links

Our website may contain links to or use services provided by third parties.

Those third parties may have their own privacy policies and terms. JB Exotics is not responsible for the privacy practices of third-party websites or services.

10. Children's Privacy

Our website and services are not directed toward children under the age of 13.

We do not knowingly collect personal information from children under 13 through our website.

11. Your Privacy Choices

Depending on applicable law, you may have rights concerning your personal information, which may include requesting access to, correction of, or deletion of certain information.

You may also opt out of promotional emails or SMS messages by using the applicable unsubscribe or opt-out instructions.

To make a privacy-related request, contact JB Exotics using the contact information provided on our website.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

When changes are made, we will update the Last Updated date at the top of this policy.

13. Contact Us

If you have questions about this Privacy Policy or how JB Exotics handles personal information, please contact us using the contact information provided on our website.